Heads up on an article in CQ Politics called "Anti-Viral Markting" by CQ columnist Mark Stencel.
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The Internet allows pharmaceuticals to get closer to patients than they ever did offline. Naturally that forces them to ask new questions about what they are allowed to say and how to handle what consumers say.
Of course there are fears over adverse events reporting or negative conversations about their brands, but the bottom line is, if drug companies themselves don't interact with patients online, somebody else will. In fact, somebody else probably already is - if not a competitor then any number of personal blogs or patient forums.
It will be far better for drug companies who host the conversation than those who merely observe it from afar - or worse still, those who miss it alltogether.
More at http://www.digitalstrategyconsultancy.com/?p=3
Posted by: Daniel Ghinn | January 19, 2009 at 11:18 AM